Privacy Policy

Softgen Solutions LLP. we values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect data when you use our mobile application.

1. Information We Collect

  • Personal Information: Name, phone number, email ID, brokerage details, KYC documents (if applicable).
  • Usage Data: Device type, IP address, app usage patterns, and log information.
  • Financial Data: (only if required for brokerage activities) Demat account details, trading preferences, transaction history.

2. How We Use Your Information

  • Provide and improve our services.
  • Facilitate trading, account management, and broker communication.
  • Send important notifications, alerts, and updates.
  • Ensure security, fraud detection, and compliance with regulations.
  • Personalize the app experience.

3. Data Sharing & Disclosure

We do not sell your data. We may share your data only with:

  • Regulatory Authorities (SEBI, Exchanges, or as required by law).
  • Trusted Service Providers (cloud hosting, analytics, payment processors) under confidentiality obligations.
  • Business Transfers (e.g., merger, acquisition, restructuring).

4. Data Security

  • We use encryption (SSL/TLS) and secure storage to protect your data.
  • Access is restricted to authorized personnel only.
  • Despite best efforts, no method of transmission is 100% secure.

5. User Rights

  • Access and update your personal information.
  • Request deletion of your data (subject to regulatory requirements).
  • Opt out of non-essential notifications or marketing communications.

6. Cookies & Tracking

Our App may use cookies or similar technologies to improve user experience. You can disable cookies via your device settings.

7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices.

8. Children’s Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect personal data from minors.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified via the App or email.

10. Contact Us

If you have questions or concerns, contact us at:

  • Email: info@softgensolutions.com
  • Phone: +91 9892050508
  • Address: 8 A, Floor-Mezzanine, Plot-97C, Off. Magazine Street, 2 nd Lane, Darukhana, Mazgaon, Mumbai, Mazgaon, Mumbai, Mumbai, Maharashtra, India, 400010